What We Do: A Quick Guide to Micro Image Services

As Australia’s digitisation and data capture specialists, we’re recognised as industry leaders for a wide range of document scanning solutions. With over 40 years of experience in the industry and the latest technology at our fingertips, we can extract and digitise data from both electronic and paper documents. We can convert and provide your files in the format of your choice, deliver your documents to the cloud or securely store your digital files offline for future use.

What documents do we scan?

We pride ourselves on offering a cost-effective service with quick turnaround. Whether you have a room full of archives or are looking to go paperless, our high speed scanners can make short work of large volumes of documents. These are just some of the documents we can scan:

• Medical Records
• Invoices
• Archives
• Customer Records
• Accounts
• Legal Files
• Proof of Deliveries
• Large format plans
• Blueprints
• Forms
• Bulk scanning/large volume

We can provide Large Format Scanning

Micro Image is one few scanning bureaus to offer high quality affordable large format scanning in Australia. Delivering extremely high resolution images, we capture every detail on your maps, drawings and technical plans. Using flatbed and overhead camera technology, our specialist large format scanners scan up to 2 metres in length and 15mm thickness. Large Format Scanning inputs may include:

• CAD Plans
• Engineering Drawings
• Maps and GIS scanning
• Planning Applications
• Blueprints
• Legal Submissions
• Environmental Reports
• Oversized documents
• Templates
• Scanning up to 15mm in thickness

Fragile Documents and Specialist Scanning

When it comes to scanning artworks, photographs, books, historical documents, negatives, microfilm, microfiche and aperture cards, we have decades of experience. We take care to ensure that our highly experienced operators handle your archival paper and printed material according to the National Archives of Australia (NAA) Record Handling Guidelines. We then convert and provide your files in the format of your choice. Our Specialist Scanning Services include:

• Books
• Photos
• Artworks
• Negatives
• X-Rays
• Slides
• Aperture Cards
• Microfiche/Microfilm

What is Data Capture?

Using our advanced recognition software, we transform your documents into powerful sets of data from a wide range of electronic and paper file formats. This allows us to accurately capture and validate your data in ways that will improve your efficiency, capacity and productivity. Once digitised, your files can be integrated with your existing EDMS, or hosted on our cloud-based document management hub. Data Capture Inputs can include:

• Email
• Physical mail
• Invoices
• Orders
• Forms
• Fax
• Remittance
• Applications
• Accounts payable
• Accounts receivable
• Proof of delivery
• Claims

What is Process Automation?

Our intelligent automation software sorts, stores and integrates data with your current EDMS or provides your team with access through our secure, cloud-based platform. We currently assist a range of industries with automation solutions including the legal sector, education, construction, logistics, healthcare, government and manufacturing. Our proprietary software has been developed in-house to deliver enterprise grade document management, business analytics and file sharing solutions. Ask about a free software trial. Our Process Automation Solutions can assist you in the processing of:

• Invoices & Accounts Payable
• Accounts Receivable
• Claims Processing
• Proof of Delivery
• Accounts Receivable

How do we secure information?

As scanning and data capture specialists, we understand better than anyone the importance of confidentiality. We have high level security measures in place to ensure all documents and data are protected and secured during extraction, transfer and storage. As a National Archives of Australia (NAA) panel member, our scanning premises have been approved as compliant to federal standards.

Our Document Management Services

Store and share files and data with access from anywhere at any time with custom, highly secure cloud-based document management solutions. Enjoy quick file access through keyword or metadata searches, set multiple security levels and user rules and create electronic forms to collect key data. Our proprietary EDMS has been developed in-house to deliver enterprise grade document management, business analytics and file sharing solutions.

What are Mailroom Services?

We can sort, manage and electronically distribute all of your inbound mail – paper-based and electronic. We do this through intelligent mail management technology that enables high volume opening and sorting to free up staff time, volume-based pricing for cost-effectiveness, same day processing and immediate system integration. Through electronic mailroom management, our software classifies and organises emails based on variables specific to your business. Built-in intelligence recognises attachments such as invoices and claims which are then automatically redirected to a specified department, or integrated into a preset workflow starting with capture and validation. With paper-based mailroom management, once inbound mail has been physically delivered directly to Micro Image using an Australia Post Locked Bag service, we sort, process and classify in accordance with your business rules and workflows. Each item is scanned, classified, stored securely and electronically delivered to the relevant individual or department.

Want to know more?

If you’d like a custom quote for your document scanning, data capture or automation solution, please email Micro Image or call us on (03) 9427 7958.